Refund & Cancellation Policy

Prepared August 20, 2026. Last reviewed September 8, 2026. Issued by CHEFFUSION TECHNOLOGIES LLC, referred to on this site as Cheffusion Technologies. Questions about this document can be sent to support@cheffusiontech.com.

#What this policy covers

This policy applies to fixed-scope service packages ordered through this website. It forms part of our Terms of Service. Custom projects, time-and-materials work, retained capacity and support agreements are governed by their own written agreement, and where that agreement deals with cancellation or refunds, it takes precedence over this page.

#Cancelling before work starts

You may cancel an order within 7 days of placing it, provided work on it has not yet started. Tell us at support@cheffusiontech.com, quoting your order reference. We will refund the full amount you paid to the original payment method within 10 business days of confirming the cancellation.

Work has started once we have begun producing the deliverables for your package. Where a package requires a scoping call, work starts after that call, so an order can be cancelled up to that point within the 7-day window.

If we decline an order, or a scoping conversation shows the package is not the right fit, we refund the full amount paid regardless of when that happens.

#Cancelling after work has started

Once work has started, a package cannot be cancelled for a full refund, because the time spent on it has already been committed. If you ask to cancel, we may — at our discretion — refund the unused portion of what you paid, less the value of the work completed to that point. We will tell you what has been completed and what we propose to refund before any refund is made. An agreed refund goes to the original payment method within 10 business days of our confirming it.

#Recurring plans

Where a package or plan is billed on a recurring basis, you can cancel at any time by telling us at support@cheffusiontech.com or through the client portal. Cancellation takes effect at the end of the current billing period: you keep the service until then and are not charged again. We do not refund part of a billing period.

#Custom projects

Custom projects, time-and-materials work, retained capacity and support agreements are governed by the written agreement for that engagement, including its notice period and payment terms. This policy does not apply to them except where the agreement says it does.

#If something has gone wrong

If a package has not been delivered as described, tell us at support@cheffusiontech.com first. We will look at what was ordered, what was delivered and what went wrong, and we will respond in writing. Most problems are resolved this way. If we cannot resolve a dispute between us, the governing law and jurisdiction provisions of our Terms of Service apply.

#Chargebacks

Please contact us before raising a chargeback with your card issuer. A chargeback removes the money before either side has had a chance to look at what happened, takes longer than a refund from us, and leaves the underlying question unanswered. Where we have agreed a refund, we pay it directly; you do not need a chargeback to receive it.

#Your statutory rights

Nothing in this policy limits any right you have under the law that applies to you which cannot be excluded by agreement. If you are a consumer with statutory cancellation or refund rights, those rights apply in addition to this policy.

#Who we are

This policy is issued by CHEFFUSION TECHNOLOGIES LLC, referred to on this site as Cheffusion Technologies, a limited liability company organised under the laws of the State of Georgia, United States (company identification number 0451515385), of 974 Covington Hwy Apt K2, Decatur, Georgia 30032, United States.

CHEFFUSION TECHNOLOGIES LLC
974 Covington Hwy Apt K2, Decatur, Georgia 30032, United States
Email: support@cheffusiontech.com
Telephone: +1 605 468 2191 (Monday to Friday, 9:00 AM to 5:30 PM Eastern Time)