Privacy Policy

Prepared August 20, 2026. Last reviewed September 8, 2026. Issued by CHEFFUSION TECHNOLOGIES LLC, referred to on this site as Cheffusion Technologies. Questions about this document can be sent to support@cheffusiontech.com.

#Who we are

This policy explains how we handle personal information collected through this website and through our client portal. The organisation responsible for that information is CHEFFUSION TECHNOLOGIES LLC, referred to on this site as Cheffusion Technologies, a limited liability company organised under the laws of the State of Georgia, United States (company identification number 0451515385), of 974 Covington Hwy Apt K2, Decatur, Georgia 30032, United States.

Our contact for anything to do with personal information is support@cheffusiontech.com. You can also telephone us on +1 605 468 2191 during our working hours, Monday to Friday, 9:00 AM to 5:30 PM Eastern Time, or write to us at the address above.

#What we collect

We collect only what a specific interaction requires.

When you contact us or submit a project enquiry
Your name, email address, and any phone number, company name and message you choose to provide. If you use the project enquiry workflow we also record the answers you give about your project, and any files you attach.

When you buy a service package
Your name, email address, billing address and company details, together with the items ordered. Payment card details are never sent to or stored on our systems — they are handled entirely by our payment provider through their own hosted process.

When you hold a client portal account
Your name, email address, the organisation you belong to, and a record of your activity within the portal — projects and files you access, tickets you raise, and messages you send.

Automatically, when you use the site
Your IP address, browser user agent and the pages you request are recorded in server logs for security and fault diagnosis. If you have consented to analytics, we also collect aggregate usage statistics as described in our Cookie Policy.

#Why we use it

We use personal information only for the purposes below. The basis for each purpose is described in the terms used by European Union and United Kingdom data protection law, because visitors from those places may rely on it; the purposes themselves apply to everyone, wherever you are.

We do not sell personal information, we do not share it for targeted advertising, and we do not use it to build advertising profiles.

#How long we keep it

Enquiries that do not become engagements are kept for as long as we need them to answer your enquiry and any follow-up, and are then deleted. Records relating to a contract are kept for the length of the engagement and afterwards for as long as accounting, tax and other legal obligations require. Server logs are kept only for as long as they are useful for security and fault diagnosis, and are then deleted. Client portal accounts are deleted or anonymised when an engagement ends and you ask us to close them.

If you want to know the period that applies to a particular record about you, ask us at support@cheffusiontech.com and we will tell you.

#Who we share it with

We use a small number of service providers to run this site and the portal — hosting, email delivery, error monitoring and payment processing. Each acts only on our instructions under a written agreement, and none is permitted to use your information for its own purposes. A current list of these providers, with the country in which each stores data, is available on request from support@cheffusiontech.com. We do not share personal information with anyone else except where the law requires it.

#Where it is stored

Personal information is stored on servers operated by our hosting provider in the United States or the European Union. Where we transfer personal information from the European Union, the United Kingdom or another jurisdiction that restricts international transfers, we will do so under a transfer mechanism recognised by the law of that jurisdiction, and will tell you which one on request.

#Your rights

Depending on where you live, the law may give you the right to ask for a copy of the personal information we hold about you, to have it corrected, to have it deleted, to restrict or object to how we use it, and to receive it in a portable format. Where we rely on consent, you may withdraw it at any time. Residents of United States states with privacy laws, and visitors from the European Union and the United Kingdom, all have rights of this kind. We honour them on request wherever you are, and we will not treat you differently for exercising them.

To exercise any of these rights, email support@cheffusiontech.com or write to us at the address above. We may need to confirm your identity before acting on a request. We will respond within the period the applicable law requires, and in any case will tell you promptly what we are doing.

If you are not satisfied with our response, tell us at support@cheffusiontech.com and we will look at it again. If you live in a jurisdiction that has a data protection authority, you may also complain to that authority.

#Security

We describe our engineering and security practices openly on our Security & Engineering Quality page. No system can be guaranteed secure, and we do not claim otherwise; what we can describe is what we actually do.

#Changes

We will update this page when our practices change, and will record the date of the most recent revision at the top of the document.