Industry

Professional Services

Firms whose product is expertise, where the operational bottleneck is usually administration rather than capability.

Related services
20 listed
Accreditation
None claimed
01Sector

Working in professional services

Legal, accountancy, architecture, engineering and consultancy firms tend to run on a mixture of practice management software bought a decade ago, a shared drive, and a large amount of email. The work we do here is usually about removing the manual steps between winning a piece of work and being paid for it, and giving clients a way to see progress without asking.

We hold no accreditation in this sector and do not claim any. Where an engagement touches a regulated activity, the obligations that apply are defined by your own legal and compliance advisers; our part is to build a system that can evidence what they require.

02Recurring problems

Problems we see in this sector

None of these is unusual, and none of them is a failing. They are what the work in this sector tends to look like before anyone touches it.

  • Client documents scattered across email, shared drives and a practice management system that nobody enjoys using
  • Time recording that depends on people remembering at the end of the week
  • Matter or project status only knowable by asking the person doing the work
  • Onboarding and identity checks handled as a manual checklist
  • Reporting to partners assembled by hand each month
03Services

What we are usually asked for here

01

Corporate Websites

Web Engineering

The site your organisation is actually judged by

02

Web Applications

Web Engineering

Software that happens to run in a browser

03

Custom Software

Software Engineering

Built for the process you actually run

04

SaaS Platforms

Software Engineering

Multi-tenant products built to survive their second year

05

Internal Systems

Software Engineering

Tools for the people who keep the operation running

06

Business Automation

Software Engineering

Removing the work that nobody should be doing by hand

07

iOS Applications

Mobile Engineering

Native iPhone and iPad work that survives the annual OS release

08

One codebase where that is honest, two where it is not

09

UI/UX Design

Product & Interface Design

Interfaces designed with the awkward states drawn, not cropped out

10

Design Systems

Product & Interface Design

One component library instead of eleven versions of a button

11

Cloud Architecture

Cloud & Infrastructure

Environments described in code, sized for the organisation you actually are

12

DevOps & Deployment

Cloud & Infrastructure

Releases that are routine rather than events

13

Somebody responsible for the platform on a Sunday

14

IT Strategy

Consulting

A technology plan your finance director can actually read

15

An independent read on a system before you commit to it

16

Changing how the work is done, not just what software runs

17

Practical security engineering, described honestly

18

Maintenance

Support & Maintenance

Scheduled work that stops small problems becoming outages

19

Troubleshooting

Support & Maintenance

Finding the actual cause, not the nearest plausible one

20

Managed Support

Support & Maintenance

A standing arrangement with people who know your system

START HERE

Tell us how your professional services organisation actually works

Sector familiarity gets us through the vocabulary. The part that decides the shape of the work is how your organisation does the thing it does — which is the part we would rather hear from you than assume.

We read every enquiry ourselves. If we are not the right fit, we will say so and tell you what to look for instead.